This page explains some general information
about ordering from the Coffee Espresso Pro website.
How to Find Something
From the home page of Coffee Espresso Pro,
there are at least three ways to find what you want:
- The home page has direct links to
different categories of merchandise, and sometimes to individual items.
- There is an alphabetical index. Click
the "Index" button on the home page to go to the index page.
- Coffee Espresso Pro is searchable.
Look for a Search box on the home page of the site, and enter the word or
words associated with the products for which you are looking.
If you are unable to locate the item for which
you are looking, please contact
customer service
directly. Each page of the site has a link labeled "Customer Service".
How to Buy
Buying from Coffee Espresso Pro is both easy
and secure. When you place an order, you can feel confident that your credit
card information is protected by our
128-bit
encryption SSL secure servers.
For every orderable item, there will be an "Add
to Cart" button.
This button adds the item to your shopping
cart. Putting items in your shopping cart does not commit you to buying
them. After you put something in your cart, you can choose to place the order
immediately, or continue shopping.
You can put as many items as you want in your
shopping cart. When you're finished and want to place the order, you can get
back to your shopping cart by clicking on the "Show Order" button.
Problems Ordering
If you click the Order button and get no response,
it is probably because you can't connect securely to our server. As a test, try
going to https://www.paypal.com. If you
can't connect securely to PayPal either, then
- You're using a very old version of your
browser, in which case you should upgrade.
- Or you are behind a corporate or personal
firewall that won't allow secure connections. Ask your network administrator,
consult your firewall or security help pages, or order from home or another
computer not behind a firewall.
Also, in order to add multiple items to your
shopping cart, you need to have "cookies" enabled in your web browser. Please
enable cookies within your browser. If you do not wish to enable cookies fully,
your browser may have a "prompt" setting where you can decide which to accept.
Refer to the help in your web browser for instructions on enabling cookies.
If you continue to have problems, we will
accept your order by phone or fax.
Shipping, Tax, Returns and Other Policies
For information on shipping, tax, returns and
contact information - see the "Customer Service" page. You can usually reach the
Customer Service page from any page in the site by clicking the
Customer Service link
on the site.
